I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors. We were not given option to get off the plane nor given any compensation or good will gesture like a 25 Voucher etc. ", "The plane crew were great but the check-in crew were not professional. Yesterday, I introduced my readers to Frontier Airlines and gave a brief overview of the airline. ", "Increased cost of luggage, snacks , and perhaps a little more info about the flight delay", "Our flight said on time until five minutes before we were suppose to take off, when they made an announcement we would be two hours delayed and the screen hadnt updated When we finally got in the seats were broken - some did not recline and the tv controls were busted and TVs did not turn off. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. My problem is I am flying with an 8 year old and 2 year old, I do not want to be split up. The passenger count was down slightly in 2011, with about 1.059 million passengers.[22]. Frontier operates as an ultra-low-cost carrier with competitive prices and direct single-leg trips. Crew was not nice. National Airlines arrived at PHF in 1955 and by 1964 was operating all of its flights from the airport with Lockheed L-188 Electra turboprops with service to Washington DC National Airport, New York JFK Airport, New York Newark Airport, Baltimore, Philadelphia and nearby Norfolk. I would call back, but sometimes with a charter this just isn't possible, so just make sure you're on the computer 24 hours prior and do it then. ", "The airline had the flight delayed due to waiting for flight attendants. Frontier is the official nonstop flights for Funjet, Apple and Cheapcaribbean. Won't do that again. We pay good money to ride on the horror bus! Night and day vs American", "The fact my flight was delayed three timesFirst delta said it was technical(mechanical) issues then sis it was the weather then said it was mechanical issues due to the weather. A local contractor donated $50,000 worth of labor and materials to expand the airport's USO office in 2010, doubling it in size to better serve military personnel. The temperature remained the same, seatmates were also complaining. Well start sending you the news you need delivered straight to you. Turns out that having travel insurance really does you no good. It wasn't obvious but as someone who works in the service industry I could tell he was being short with people and could have provided a much better experience if he wanted to be there. ", "This plane has not been updated since before I was born. They are also every discriminatory at that airport also, especially the people who work at JetBlue. I've always flown SW and did online check-in 24 hrs prior to get seating status (A,B,C). They then told me that I could not use my travel credit for a flight only and that I need to book a car or hotel which I didn't need. Rick and Atlantic provide flight instruction schools, and jet fuel services to private and commercial airplanes. The year 2010 was its best ever, with about 1.063 million passengers. If you havent already checked in online, you must be in line to check inat least 2 hoursprior to departure to ensure you are checked-in with a boarding pass in hand no later than 45 minutes prior to your flight's departure. Polite staff, great flight. ", "The cabin crew were absolutely outstanding. ", "The best part of this trip was checking in.. it was a breeze.. Why would I pay for travel insurance just to receive a credit, that makes zero sense. Prices are higher at check-in and at the airport. No flight for us ", "I am traveling with a friend and our request to seat together was hornored. *Please note: If you have reached this page from a travel agency's web site, you will not receive promotional e-mails directly from Funjet Vacations. I have never been so frustrated and upset in my life. ", "The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. Functional seat. On 2/4/22, Trip Mate closed the claim stating the claim should have been filed with Funjet Vacations because we cancelled prior to departure, which would be covered under Funjet's "Cancellation. Didnt make it to Chattanooga until almost12 am. New Low Deposit Policy. Refused to allow me to request my seat ahead of time to try and charge a $50 fee for an upgraded seat, even though by purchasing a ticket, I am guaranteed a seat on the plane. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable. I brought my own device and just wanted wifi to watch my shows on netflix. Please whatever you do, do not book with FunJet!! No comparison!! ", "really love the seats the crew was awesome! To use our mobile site, please enable JavaScript. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC. Apparently JetBlue has a quota to meet as to how many people they charge for carry on luggage. ", This page was last edited on 28 February 2023, at 00:13. . Also sharing the original terminal building is a local squadron of the Civil Air Patrol, which maintains several CAP airplanes at the airport. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The crew was fantastic but the seats were cramped. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. Learn More My only consolation was that the middle seat was empty. They tried to blame AA for it. They should not be allowed to do business, as they are an unfair and shady company that is a total scam!! Best part - the "credit" expires in 1 year! Friddell, Guy (September 21, 1990). 8 years ago Save I would arrive at least 3 hours prior if you want seats together. Thats not discrimination thats logical. Flight arrive earlier than expect. Horrible experience. Late once again. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. ", "The crew were professional and courteous", "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. I tried Twitter and that took over 46 mins, to FINALLY learn its common with Sun Country to leave some seats open to be assigned at the gate and it DIDNT mean the flight was overbooked after all. Editorial Airport distinctions" Daily Press May 26, 1985. Flight status is not available at this time, please check back later. If you used a travel agent, they can assist you.. They need to be investigated thoroughly. He was in the hospital/rehab for 45 days and doctor said he will not be able to travel in Sept. Funjet refused to refund me. ", "The crew was okay. I cannot have gluten or soy, and I was brought a complimentary bag of potato chips that were gluten free - the one and only time this has happened! That's why all of the overhead bins were empty on a sold out flight. On this Wikipedia the language links are at the top of the page across from the article title. Delta, American Airlines and WestJet have waived their change and cancellation fees on flights to Virginia. As far as checking in 24 hours before that is not an option because I don't have a reservation number for (ta && ta.queueForLoad ? ", "It airfare.I've never in my life had to deal with such an unprofessional company in my entire life! Offer a healthy snack selection. The most popular route is New York - Richmond with an average flight time of 1h 27m. Delta, American Airlines & WestJet fly the most frequently from the United States to Virginia. This is the version of our website addressed to speakers of English in the United States. I was only allowed to transfer the credit due to a one time exception because I gave them a bad review on social media. She go on an additional trip that they did not apply the credit towards!!! ", "I am beyond stunned that our flight itinerary was changed from 3.30pm to 9.20pm with no notification. ", "I was blockaded from access to the bathroom(s). Awesome. You can easily stay updated by checking the flight monitors at the airport and by checking your Flight Status. ", "No inflight entertainment. My over 50 ears cant make it out. ", "Pretty empty flight so we were able to change seats. Once past boarding, everything was great ! Which was a waste of time since we did online check in but still needed to go to the self check for seat assignment. All Carryons taken. ", "The gate agents and flight attendants were nice. ", "Flight and service were fine. Newport News/Williamsburg International Airport (IATA: PHF, ICAO: KPHF, FAA LID: PHF) is in Newport News, Virginia, United States, and serves the Hampton Roads area along with Norfolk International Airport in Norfolk. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. Size: 62 linear inches and can be no heavier than 40 pounds. The first time, I woke up on my own to see everyone finishing their food, so I asked for a meal and I got one; the second time, I woke up to see the trash being collected, but never got a chance to ask for my meal because no member of the flight staff passed me again. Contact Information 777 E Atlantic Ave Delray Beach, FL 33483-5360 Visit Website (888) 558-6654 Average of 26 Customer Reviews Related Categories Travel Services Business Details Location of This. ", "We were not able to choose our seats until we got to the airport. Download our FREE app for Mobile Check-In now! Dont waste your time to fight with them, theyre not going to do anything for youDispute with your bank first and tell them this company is a scamI hope this will help. They have all washed their hands of me and have closed the tickets and claims. I was able to fit this flight into my scheduled so saved the company $$. ", "I love that they fly out of smaller airports. In January 2014, Concourse A began to add a Federal Inspection Station and fully implement a U.S. Customs processing facility. Funjet has been in the vacation business a long time. Best flight experience in ages! Until the 1990s, part of the original terminal building was named the Flight Services Building and was home to the local office of the National Weather Service (NWS). We value your privacy. American Eagle service at the airport is currently operated with Canadair CRJ-700 and Embraer ERJ-145 regional jets on behalf of American Airlines via a code sharing agreement. Flight crew was friendly and helpful. Am a frequent flier and this is an airline I hope to travel on again very soon! WE'VE GONE MOBILE. 1-888-558-6654 Frequently Asked Questions You can call us any day of the week! ", "Everything was smooth. Terrific crew. Just select an available seat during online check-in. ", "We had kids wound up from Disney and caused all kinds of problems. Then they took forever once they started. We recommend being at the gate well ahead of your flight. All steps from ticketing to the trip were easy & smooth. [citation needed]. It's not realistic to expect customers to stay loyal to an airline that prices them out. Please do your homework and dont use them. ", "Big guy sitting next to me took up 2 seats!! Everyone was very pleasant. We have long been loyal to kayak feeling it provides the best breadth of options and good pricing. Keep your party together!Note: If you have not purchased a seat in advance, one will be randomly assigned to you. Never ever again that Im going to use another travel agent in my life. ", "The crew was pleasant and it was nice to have a complimentary meal and wine. ", "Nothing! ", "I felt very motion sick and was flying by myself, the flight attendants comforted me and made sure I was taken care of properly. Delta has announced no plans to restore the flights. - pay for bags in advance, Try to weigh your checked bags before the airport, Bring snacks or drink on flight - otherwise you have to pay for it. My bag never did show up and I couldn't even connect with anyone at the airline. ", "The TVs/back of the chairs were great because they could shut off completely so there was no screen glare when you want to sleep, the headphone jack worked with good sound quality, and there was a decent movie selection. Report inappropriate content Calmjohn Leavenworth, Kansas Destination Expert for Riviera Nayarit, Nuevo Vallarta Level Contributor 4,793 posts 260 reviews 611 helpful votes 4. A new terminal opened in late 1992. I will even brag on the fact we took Offa full hour late but somehow landed 5 minutes after scheduled. 10"D x 16"W x 24"H. Max weight: 34 lbs. The next most popular destinations are Richmond (37%) and Charlottesville (9%). We landed very early. ", "Professional, friendly, always on-time or earl, nothing lost ever.. ", "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. In January 2013, Mid Atlantic Aviation was also located at the airport, as well as Epix Aviation. Or will it be a problem? Then when finally boarded, sat at the gate much longer due to no push back crew. I was screamed and cursed at hung up on and also cancelled off my flight the morning of and then had to pay an additional $100 to get back onto the flight! 15 minutes before departure you may lose your spots on the plane. No real disappointments! Boarding involved a bus taking to stairs-only-access tiny plane, in pouring down rain. If it's your job to pen a plane door, I would think it's reasonable you do it in the rain sometimes. I canceled my trip to Jamaica, and they tried to keep my money. It was packed and not everyone had masks. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. You could also get to the White House by flying to the Ronald Reagan Washington National Airport. ", "Friendly, down to earth staff that looks like their happy to be there, including Pilot. Not accommodating or caring at ALL. ", "Some complimentary snacks. ", "Seats arent that comfortable and dont recline even a bit, tray table is small. When I finally got to my seat someone was in it.. And I had no place to put my carry on.. Weather reports and emergency alerts were broadcast on radio stations and weather frequencies during severe weather directly from the NWS office located at the airport. I talked to a very rude Funjet customer service agent and was told they do not honor the airlines cancelation policy and I was out of luck since I booked through them. ", "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved", "Didn't realize the last seat on the plane doesn't mean back. Passenger count declined in 2012 after the departure of AirTran, with layoffs at the airport announced in May 2012 including police officers, all police dispatchers and other staff. "Identity problem with Patrick Henry name has a certain mystique". If you have a group of 10 or more guests, please contact 844-986-1097 Monday-Friday between 9AM and 7PM EST. ", "Food. ", "The lady at arrivals remembered me and my infant daughter. When are guys going and are you flying out of STL or Kansas City? They harmed me $200 and gave me vouchers. ", "1. When we finally landed. Was hoping JetBlue", "Crew was very friendly and helpful. ", "Waited an hour for luggage to be loaded onto planes e.", "It's hard to estimate, but I was sad you ran out of hot sandwiches. ", "Left on time, arrived early, the service and the food was great. the plane was delayed for a repair and we had to sit on the plane for two hours before we took off. Concourse A is designed with a full-service . No extra fee for online check-in. ", "Changing my flight , with out notice or short notice.. A new air traffic control tower was completed in July 2007, replacing the 1951 tower. Evidently the issue was that we booked via a 3rd party off the kayak site and not directly with British airways. It has now been almost 4 months and I have been dealing with FunJet, TripMate and Viva Aerobus (who has an F rating with the BBB). We explain then that our 19 months got car sick so we were cleaning him on the curb and they refuse to check us in and tell us we were too late. I won a $50 Delta gift certificate! I do believe they are the new Spirit Airlines in disguise. ", "Arrived 1 hour and 10 min before take off and American Airlines didnt let us check in. ", "Lots of turbulence on the way up and the way down -- would have appreciated the pilot giving some notice about this helps to calm the nerves a little. ", "Food isn't good. Just be prepared and knowledgeable about this airline and other budget airlines and you will be satisfied. ", "Flight was cancelled with no explanation why", "Crew was great. ", "Plane was virtually empty and it was a pleasure to have a whole row to myself! there was no choice of movie because there was only the screen in the isle. Buy up to 45 min before domestic (60 min international) flights! [27], In July 2022, Avelo Airlines announced new service from the airport. ). Crew handled weather delay well. ", "The service is not extravagant but completely adequate. ". The airport became Patrick Henry International Airport in 1975. Pilot kept stating he thought it would be resolved in 15-20 minute. ", "Crew serving was efficient and quick--accommodating. Re: FunJet vacations (Cancun) 1 year ago Save My suggestions to improve customer satisfaction based on my experience would include the following 1. While that's the fault of Sun Country, it was very unpleasant. In February 2023, Avelo Airlines announced it would be ending its service at the airport starting April 16, 2023. While on vacation, no less. I don't think a more uncomfortable airline seat could possibly be invented. My experience with Funjet (specifically Delray Beach, FL) is horrible. ;)", "Friendly staff and crew. Checked Bags We'll carry it for you. [14] Blankenship implemented a strategic plan of developing a business park named Patrick Henry Commerce Center[15] and a marketing campaign to attract air carriers. Five car rental agencies can be found at the airport: Hertz, National, Enterprise, Avis and Budget.[33]. The audio over the PA system was difficult to decipher much of the time. The flight the next day went without a hitch, so it sort of made up for it. ", "The crew was organized and professional. This also contains your six-digit conformation code (don't forget to check your junk folder! ", "The women at the podium listing flights could have been friendlier and more customer service oriented there was a lot of mumbling into the speaker for boarding and the person kept giggling into the mic. Hotel management said they never heard of these costs!!!! First know, all airlines have different fare classes, often times people will talk about the basic fare classes being F, J, or Y. Especially for just two and two together. $40 for a carry on! Staff was courteous and the food was fine. FAQ. The airline will begin with flights to Orlando and Fort Lauderdale in October 2022. ", "A little cramped but not terrible. Hampton Roads Transit directly serves the airport with regional bus service at two bus stops; the airport is on HRT Route 116 and is the only Hampton Roads airport with direct bus service. Hundred percent a company all about customer service", "Jetblue is just amazing, lots of smiles, tv, free fast WiFi , free snacks and drinks ! During the flight the head attendant was watching a movie on her personal device. To start, simply enter your confirmation code, scan your confirmation, or swipe your credit card, ID, or passport. Remember, your gate assignment and departure time could change due to operational requirements. ", "Said it was a radio problem, but we were delayed, told we were leaving, delayed, de-planed, changed planes and finally got in nearly four hour late. The snacks were great had a few options that other airlines dont. The last charter we flew we did not get seat assignments until we got to the airport. ", "They started to charge for carry on bags", "Im not sure why an airline, in 2017, doesnt have WiFi available during the flight. I would arrive at least 3 hours prior if you want seats together. Power supply didnt work at seats. For more information about reviews on ConsumerAffairs.com please visit our ", "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadnt realized I needed to do that. the food was horrible for dinner. Unsubscribe at any time. When I tried to eat my salad my head bumped into the seat in front of me. Would be nice to get something complimentary for all the wasted time. Did they offer you upgraded seats for an extra fee? It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. More Info > Transportation| Getting to and Be the first one to find this review helpful. It took forever to get off the plane but I was so happy to get off", "Voice of female announcer at gate--too loud and did not speak clearly=just annoying, not informational. I feel like the crew is kind and helpful. Funjet did not give me my flight reservation number and when I called them to ask about seating they said I would check-in the day of flight and get seating assignments there. Everyone doesn't have money to "donate" to a travel company. Fares are kept low by sacrificing luxuries, such as in-flight entertainment devices, while meals and drinks can be purchased as extras. ", "Honestly, everything was great. As passengers, I know we are not in charge of when the plane will arrive and when we can boardthat's obvious. I will be flying jet blue again!! 3. I was told that if I had booked the trip myself I would have saved $969! You must have your printed boarding pass in hand and have any bags checked in by the below cutoff times before departure: NOTE: Mobile and Web check-in ends 60 minutes prior to departure. Hi Mary! At the time, the Commission members represented the cities of Newport News, Hampton, and Williamsburg, as well as James City County and York County. Then by that time it was too late to try to get a seat with my wife who is very afraid to fly. BUT the check-in crew should have that information and should be able to communicate (approximate) wait times to us. ", "Got put on standby despite having purchased my ticket over 1 month in advance", "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand. Avelo Airlines lands in Newport News-Williamsburg with nonstop routes to Orlando and Fort Lauderdale until April 16. learn More > Search Flights > Airport Parking | Park Like a Pro. Would like to be able to watch something", "The boarding wasnt smooth, there were 3 women at the podium listing zones and it was very mumbled and low, quite hard to hear despite the small area dedicated to Allegiant passengers. No complaints. Was smooth flight in terms of turbulence. If you are traveling asanElitelevel member of FRONTIERMiles, we invite you to look for the priority check-in lane. I had to use them to book travel arrangements for my friend's wedding near Cancun, Mexico. Has anyone had this problem? An on time flight would be nice. The rest of the flight was quiet, uneventful, and pleasant in part due to their good nature. ", "Snacks were good. On time. Grumpy flight attendant. The next day, the bags showed up for the 3 people I was traveling with. TVs dont work. A frustrating experience. You have eased my fears. Elite Airways announced intention to begin service with flights from PHF to Myrtle Beach, SC in 2018, but scrapped the plans due to doubts and concerns about airport operations following the failure of a reincarnation of People Express Airlines (2010s) (which was based in Newport News and attempted to operate a small hub at the airport with Boeing 737-400 jets) and multiple investigations into the airport as well as a perceived lack of passenger demand.[26]. Good thing you can bring your own. ", "Lots of hassles at NY airport. ", "Flight was 55 minutes late leaving making me miss my connection home. ", "Would highly recommend the connection and the Allegiant jet was a fairly new Airbus, very comfortable. When the plane was delayed going out of SFO, they didn't say anything until 30 mins after we were supposed to fly out. Also the SiriusXM sound was of extremely poor quality. Deposits on AeroMexico, American Airlines, Alaska Airlines, Copa Airlines, Delta Air Lines, Sun Country Airlines, United Airlines and Bahamas Air are now as low as $250 per person on bulk fares to Mexico, Caribbean, or Central America with Apple Vacations, Funjet . Getting used to this on most airlines these days. ", "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. The airport is owned and operated by the Peninsula Airport Commission, a political subdivision of the Commonwealth of Virginia. Part of the paneling in the wall wasn't lined up and looked like it was cracked and loose. ", "Smooth flight with great service. rochester amerks stats 2021 2022, ellensburg jail roster,

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